Smart Items in Real Time Enterprises

Abstract

As you may know, in today’s enterprises many business processes are supported by software systems. Just think of a system that automatically orders machine spare parts ensuring continuous production, and at the same time optimizes warehouse utilization and asset costs of the given company. Traditional enterprise software systems rely on manual collection of data. Since manual data collection is in many cases error prone (think of mistyped product codes, for example), software systems often do not have the correct information to take the best decisions in a given situation. Consequently, this has a negative effect on the quality of the business processes they implement. Examples are delayed order fulfillment, trouble with customers, increasing storage costs, or out of stock situations. When using UC technologies, this situation can be improved: UC technology may help the company capture the status of the enterprise more adequately, or even exactly in the ideal case, and represent in software systems what is happening in reality. abstract