Greek family-business management performance: Emotionally intelligent or Machiavellian?

International Conference on Business and Economics - Hellenic Open University Pub Date : 2023-06-08 DOI:10.12681/icbe-hou.5326

Chrysoula Tsirimokou, Clive Richardson, T. Palaskas

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引用次数: 1

Abstract

Abstract Although the investigation of emotional intelligence levels and personality traits such as Machiavellian behavior of the manager and the family firm’s workforce is critical in understanding the role of emotions in family business dynamics and in drawing conclusions regarding their effects on the overall business performance, the subject has not been examined adequately. Utilizing modern tools, this paper aims to measure and evaluate the qualitative characteristics of family business managers’ behavior to analyze their influence on the firms’ performance. In particular, it examines whether emotional intelligence and Machiavellianism determine the efficiency of the management in Greek family businesses’ performance. For this purpose, a structural equation model was specified and applied to fieldwork data to test the statistical validity of the hypothesis. The findings suggest that, while emotional intelligence plays an important role, Machiavellian personality does not. EL Classifications: Key words: emotional intelligence, Machiavellianism, family business, management, structural equation models

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希腊家族企业管理表现:情商高还是权谋?

虽然情商水平和人格特征(如经理人和家族企业员工的马基雅维利行为)的调查对于理解情绪在家族企业动态中的作用以及得出有关其对整体企业绩效影响的结论至关重要，但这一主题尚未得到充分的研究。利用现代工具，本文旨在测量和评价家族企业管理者行为的定性特征，以分析其对企业绩效的影响。特别是，它考察了情商和马基雅维利主义是否决定了希腊家族企业绩效的管理效率。为此，指定了一个结构方程模型，并将其应用于现场工作数据，以检验假设的统计有效性。研究结果表明，虽然情商起着重要作用，但马基雅维利式的人格却并非如此。EL分类:关键词:情商，马基雅维利主义，家族企业，管理，结构方程模型

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International Conference on Business and Economics - Hellenic Open University

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