The State of Mobile UX: Best Practices From Industry and Academia

Abstract

In this paper we review current literature from both academia and industry to distill best practices for mobile user experience design. We find there is much work to be done to solidify best practices for this emerging conversation, but that several practices have congealed around the broad categories of procedures for designing mobile applications and procedures for ensuring a high-quality user experience within mobile applications. Ultimately, we define a variety of best practices, from methods of assessing user goals and values to designing for routine versus interrupted usage, while pointing to limitations and the need for a wide variety of future mobile user experience research.