Formalising and evaluating Cultural User Experience

Abstract

User Experience (UX) is considered a subjective and universal concept which contributes to the success of any Information and Communications Technology (ICT) framework. However, in both Information Systems and Cultural Technology research, little attention has been paid to the evaluation of UX with technologies in cultural heritage environments. Since Cultural User Experience (CUX) is an important factor, a formal classification of how to design for and evaluate CUX is necessary. This paper attempts to analyze and evaluate the aspects of CUX methodologies that are currently available and to specify future designing improvements for UX evaluation methods.