{"title":"Service level and Value to Customer as key business drivers: a case studying a leader truck industry","authors":"Maximiliano Cascini, Manuela Maini, T. Barroero","doi":"10.1007/978-0-387-09712-1_27","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":273655,"journal":{"name":"E-Government, ICT Professionalism and Competences Service Science","volume":"320 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"E-Government, ICT Professionalism and Competences Service Science","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/978-0-387-09712-1_27","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}