Specific forms of interpretation of cultural heritage for tourists with various forms of disability

Abstract

The article analyses the development of new technologies in tourism for disadvantage persons and focuses on their application in the interpretation of cultural heritage in the Czech Republic. It briefly presents a survey of methods of cultural heritage interpretation for people with disabilities (PwD) and outlines the trends and challenges in accessible tourism using ICTs. The article presents the results of a follow-up research focused on the technological aspects of the interpretation of cultural heritage for individual groups of visitors with different types of disabilities. The survey was conducted in the period 2018-2020 using a combined method of a desk research and structured interviews. The result of the data analysis was the identification and detailed characteristics of the specific needs of all PwD groups. The field research method was used to determine the current state of ICT use to make interpretation available for PwD. Key findings: ICT is a useful tool for solving specific needs of PwD, but the level of its utilization is still very low in the Czech Republic.