Network Based Information Sharing Between Emergency Operations Center

Abstract

To respond effectively to major incidents, such as terrorist acts and natural disasters, emergency operation centers (EOC) must rely on collaboration and information sharing between multiple agencies and jurisdictions. However, local jurisdictions and states throughout the Nation find it difficult to share data and implement processes that span the different systems and organizations responsible for unified incident response. For example, adjacent counties often lack the means of sharing a common situational view of an evolving incident and their responses. Emerging internet technologies are key enablers for improving the timeliness and effectiveness of this unified response. This paper describes an ongoing initiative sponsored by the DHS, Science & Technology Directorate as part of the Regional Technology Initiative (RTT) that is employing EDXL, XMPP, Web Services and other advanced information technologies to interconnect cooperating EOCs in real time to improve their situational awareness and assist in coordinating their unified incident response. The paper discusses the architecture and technology incorporated in the framework, shows details of a demonstration of the system in the Seattle region, and discusses the significant advantages identified by the participating jurisdictions to date.