Design of services as interoperable systems an e-commerce case study

Abstract

In this paper, some foundations of a decision support model for a full-service e-commerce provider, providing a SAAS (software as a service) business model, are presented. The decision model is targeted to explicitly address interoperability issues, to provide a simple but powerful communication aid for the negotiations between service provider and customer, and to aim in automatically composing reliable software systems from service components.