Impact of Physical Workload and Mental Workload on Nurse Performance: A Path Analysis

International Journal of Nursing and Health Services (IJNHS) Pub Date : 2022-04-20 DOI:10.35654/ijnhs.v5i2.604

Rian Adi Pamungkas, Forestriano Bayu Putra Ruga, Rokiah Kusumapradja

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引用次数: 1

Abstract

Background. Nurse performance is an important factor in hospitals. Studies on nurse performance are required to improve the quality of hospital services. Objective. This study aims to determine the effect of physical and mental workloads on nurse performance, with burnout as an intervening factor. Method: This associative quantitative research uses primary data obtained through a survey of nurses at the inpatient unit of Bhakti Asih General Hospital, Tangerang. The survey was conducted by distributing questionnaires to 84 nurses using a modification of the National Aeronautics and Space Administration – Task Load Index, Maslach Burnout Inventory – Human Services Survey, and Individual Work Performance Questionnaire. The variables were analyzed using the path analysis method. Results: The results show no significant effect of physical and mental workloads on nurse performance, with burnout as an intervening factor. There was a negative significant effect of physical workload on nurse performance (? = -0.309, sig. = 0.004), as well as mental workload on nurse performance (? = -0.340, sig. = 0.009). There was a positive significant effect of physical workload on burnout (? = 0.267, sig. = 0.002), as well as mental workload on burnout (? = 0.607, sig. = 0.000). There was no significant effect of burnout on nurse performance (? = -0.159, sig. = 0.224). Conclusion: In conclusion that physical and mental workload impact on nurses’ performance

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生理工作量和心理工作量对护士绩效的影响:路径分析

背景。护士绩效是影响医院工作的重要因素。对护士绩效的研究是提高医院服务质量的必要条件。目标。本研究旨在探讨身心负荷对护士工作表现的影响，并以职业倦怠为干预因素。方法:本关联定量研究使用的原始数据是通过对坦格朗巴克提阿西总医院住院部护士的调查获得的。本研究采用美国国家航空航天局任务负荷指数、马斯拉克职业倦怠量表、人类服务调查问卷和个人工作表现问卷的修改版，对84名护士进行问卷调查。采用路径分析法对变量进行分析。结果:身心负荷对护士绩效无显著影响，倦怠是一个中介因素。体力工作量对护士绩效有显著负向影响(?= -0.309, sig. = 0.004)，以及心理负荷对护士绩效的影响(?= -0.340, sig. = 0.009)。体力工作负荷对倦怠有显著的正向影响(?= 0.267, sig. = 0.002)，以及心理工作量对职业倦怠的影响(?= 0.607, sig. = 0.000)。倦怠对护士工作表现无显著影响(?= -0.159, sig. = 0.224)。结论:身心负荷对护士工作绩效有影响

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International Journal of Nursing and Health Services (IJNHS)

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