Knowledge Management Practices in Public Libraries

Abstract

Knowledge Management in the Public Library Knowledge management refers to how an organization, such as a public library, creates, stores, shares, and distributes knowledge (Velmurugan & Thavamani, 2014). It essentially involves giving the right people the right knowledge (including the right sources) at the right time (Velmurugan & Thavamani, 2014). The process of knowledge management encompasses knowledge creation, knowledge codification, and knowledge sharing. Drawing from my work experience at Markham Public Library, conversations with other library workers, and insights from relevant coursework in the Master of Library and Information Science (MLIS) program at Western University, this reflection will explore how each of these practices are enacted in public libraries.