Study on the Evaluation Model of Teaching Satisfaction in Colleges and Universities

Abstract

Customer satisfaction theory, as a scientific and systematic theory, has been widely used in the nonprofit organization by the industry with more and more attention.The evaluation of teaching satisfaction in Colleges and universities is of great significance to the improvement of teaching quality. On the premise of studying the student satisfaction index system of teaching quality, this paper proposes a teaching quality evaluation model based on the theory of customer satisfaction. The empirical research results show that the model can accurately reflect students' satisfaction with teaching quality.