Enhancing the Usability of Information Systems Internal Quality Assurance Systems: Recently Formed Universities Study

Abstract

It was found that the implementation of quality education is a reaction to a number of changes in circumstances related to changes in context related to the distribution of student profiles, the internalization of higher education and the job market, the emergence of the workforce and students, dissatisfaction from workers and students, pressure due to limited funds, and demands for accountability to institutions. Sebelas April University has implemented Information Systems Internal Quality Assurance Systems to avoid these problems. The purpose of this study was to analyze and determine the Usability factor in Information Systems Internal Quality Assurance Systems at Sebelas April University, which was recently formed. The measurement model used is the Usability Model from Nielsen's. The results obtained from the evaluation of the Internal Quality Assurance System for Information Systems that refer to the Nielsen Model variables (Learnability, Efficiency, Memorability, Errors, and User Satisfaction) are considered adequate by the user, with a significance level used of 0.1 (10%), total 743 respondents and 88 samples, resulting in a continuum line value for each variable, namely the Learnability variable 1730 (enough), the Efficiency variable 1620 (good), the memory variable 1107 (enough), the Error variable 1380 (enough) and the Satisfaction variable 1441 (enough). The results of this evaluation can be considered to be used as a guide in the framework of the Information System development process.