The Impact of Training on Team Effectiveness in Hotel Industry

Abstract

The aim of this study is to examine the impact of no training for the new employees and re-training of the existing employees. A review has been done on different aspects of the training. The findings of this study will reveal the drawbacks of lack of interest and investment in the training and how it affects the overall running of the organization. There are many factors which needs to considered in order to ensure effectiveness of training like support from management, attitude, training style and environment, open mindedness of trainer, job related factors etc. The implications of no trainings are lesser job satisfaction and job retention which increases the overall cost of the organization in firing and hiring new employees. To keep the staff motivated and to ensure the overall growth, trainer identifies the different areas of improvement and continuously works with the departmental heads which makes them capable of performing the duties and responsibilities in an efficient manner. The hospitality industry is facing skilled workforce challenges. Success in meeting these challenges is on the ability of the industry’s stakeholders to come together and deal with their problems. Based on comprehensive research and feedback from hospitality professionals, we portray a picture of this critical facet of industry. Seen through the eyes of hotel professionals, hotel jobs are often low-wage, with irregular hours and little training. Seen through the eyes of the investors, high turnover of workforce and therefore training are too risky an investment.