The Possibility of using Robot as one of the Artificial Intelligence Techniques in the Food and Beverage Department in Five-star Hotels: Managers' Perspective

Abstract

Robots are increasingly being used in the hotel industry in the form of a chef robot, waiter robot, host robot, delivery robot, concierge robot, receptionist robot, and bellboy robot, which requires comprehensive knowledge of how robotics technology will be applied in the future in hotels. This research aims to study the viewpoint and perceptions of managers about the extent of the ability and readiness of Egyptian hotels to use robots in the food and beverage