A framework for enterprise resilience using service oriented architecture approach

Abstract

This paper proposes a framework to create enterprise resilience using service oriented architecture approach (SOA). The proposed framework is based on two enablers of enterprise resilience: i) the capability of an enterprise to connect systems, people, processes, and information in a way that allows enterprise to become more connected and responsive to the dynamics of its environment, stakeholders, and competitors; ii) the alignment of information technology and business goals. The former requires inter and intra- enterprise level interoperability and integration, and the latter requires simplification of the underlying technology infrastructure and creation of a consolidated view of, and access to, all available resources in the enterprise that can be attained by well-defined enterprise architecture. Based on these two key enablers, we outline a theoretical model which explains how SOA can help in creating enterprise resilience. This model defines enterprise resilience as a function of enterprise flexibility, adaptability, agility, and efficiency.