Data-driven business model a methodology to develop smart services

Abstract

The appearance of Industrie 4.0 also known as cyber-physical systems and internet of things enables a continuous creation of data based on intelligent facilities. It is assumed that data will be one of the main resources in the future. Nevertheless, data need to be transformed into valuable information and further systematically integrated into a value proposition. In order to develop these smart services a data-driven business model has to be developed and evaluated. For this reason, a literature review has been conducted to identify existing business model approaches in context of Industrie 4.0 and Product-Service Systems. Based on the results of the review requirements for a new model and method have been defined and a data-driven business model including an extensive catalogue of key questions have been developed and applied with an industrial partner. The findings and results of the study are presented in this paper.