Patients' opinions about the use of Snapchat in medical consultations in Saudi Arabia

Abstract

The objective of this study was to assess patients' opinions about the use of Snapchat in medical consultations in Saudi Arabia. A descriptive, cross-sectional design study was carried out through Google search with a sample of 114 patients who used Snapchat. The questionnaire was distributed through WhatsApp. The findings indicated that most of the respondents used Snapchat for general purposes and the majority of them considered that it is not a practical medical consultation tool. Also, more than half of the participants preferred a live medical consultation instead of an online consultation. However, Snapchat can be an effective method for medical consultation because is cheap, and it can be available and accessible anytime and anywhere.