The Impact of Leadership Styles on Job Satisfaction of Employees in the Government Communications and Information Technology Sector in Egypt

Abstract

This study investigates the impact of leadership style (transformational and transactional) on employees’ job satisfaction. A mixed-method approach has been used for data collection. The studied population was employees of the CIT sector in Egypt. Through nonprobability convenience sampling, 388 administrated questionnaires and 10 interviews were accurately collected and analysed. Thematic analysis was chosen to analyse the qualitative data; the statistical package for social science (SPSS) version (26) IBM was used to analyse the quantitative data. The findings of the study support that transformational and transactional leadership styles significantly affect job satisfaction among employees in a positive manner. The study is limited to the examination of two leadership styles, neglecting other styles that could affect employees’ job satisfaction levels. This study is limited to assessing employees of the CIT sector, neglecting employees in different fields. The findings of this study contribute to providing a guideline model to top management that illustrates the significant leadership style that impacts employee job satisfaction. In addition, this study guides the specific behaviours needed from each leadership style in order to be significant in influence.