Design and Application of a Service Outsourcing Cloud for the Insurance Industry

Abstract

With the development and maturity of cloud computing technology, many cloud-based solutions for specific industry applications are also rapidly emerging. This study designed and implemented a Service Outsourcing Cloud for the Insurance Industry (SOC-II) for China's huge market demand, especially for Business Process Outsourcing (BPO) companies serving the insurance industry. Firstly, this research presents the cloud computing ecosystem, conducts SOC-II needs analysis, and then proposes the system architecture and logical architecture of SOC-II. Secondly, this paper introduces an image processing case in a SOC-II production operation system, and gives the operating mode and management mode of SOC-II. Thirdly, we summarize the main features of SOC-II and the new changes that SOC-II brings to the insurance industry. Finally, the article discusses the challenges of cloud computing.