Most Difficult Element in Establishing and Launching a Management Performance Measurement System - Levels within Enterprise Having Metrics and Why?

Abstract

The challenges posed by IT and Globalization as well as by the consequential preponderance of the ‘knowledge worker’ provoke incessant possibilities for reconfigurations in the planning and execution of performance measurement systems. Notwithstanding the impact of these emerging phenomena, performance measurement systems’ critical nemesis is the shaping and solidification of ‘involvement’ by the widest audience possible within the enterprise. Employee involvement creates a positive culture as well as a ‘buy-in’ effect (Sachs, I, 2011). This however requires further massaging mostly in the form of across-the-board motivation in order to maintain a healthy momentum.