The Inkubook Experience: A Tale of Five Processes

Abstract

Inkubook.com came into existence in March 2008 when an existing software development and marketing organization received a new CEO who immediately tasked the team with building an entirely different product. This paper describes the sources of pain that led to an evolution from the existing Scrum process through four major changes as the team's process shifted to meet the team's goals and management's demands. Then, the ramifications and further changes of the resulting kanban approach are explored.