Perception of humanized nursing care (PHCE) by family members of critical care pediatrics

Abstract

Human care involves values, willingness and a commitment to care. The perception of care concept is defined “as the mental process by which the patient and the nursing staff obtain significant moments in their care during the interaction of the way in which the patient is understood. Perception of care and how the relationship depends on the joint achievement of proposals for change to dignify people or strengthen their autonomy, which is essentially what care intends. The nurse (or) generates the ease and availability to approach each other, have time to listen, communicate kindly and establish an empathic relationship. For Watson, empathy is the ability to experience, and therefore to understand, the perceptions and feelings of another person, as well as the ability to communicate this understanding. Humanized care is based on the scientific knowledge, the technical capacity and the therapeutic relationship that the nurse establishes with the patient, and it supposes welcoming the other in a warm way without ceasing to be oneself, stripping oneself of all the external factors that may affect it at some point committed and high quality care that implies humane care.1 The humanitarian care in pediatric nursing is extremely important in this vulnerable group, it is necessary to rescue the human, spiritual and transpersonal aspect in the practice of the different areas of health. The present work is intended to measure the perception of the family member of the patient hospitalized in the pediatric services and critical areas the humanized care provided by nursing in the hospitalization area.2