Companies’ views of teleworking difficulties

Abstract

ABSTRACT Since the start of the COVID-19 pandemic, several countries have recommended or imposed teleworking. This study examines the arrangements made by companies in French-speaking Switzerland to prevent or reduce the negative aspects of teleworking in order to improve the experience for their employees. To do so, semistructured interviews were conducted with human resources or team managers in companies from various industries. The literature review enabled these risks to be classified into six categories and was used to guide the interviews. The results offer interesting insights for academic researchers and practitioners. For the first, they can use these findings to investigate this issue in other geographical regions or expand by doing a quantitative study. For the second, they can use the insights to tailor their management practices when crises materialize.