Agile Enterprise Transformations: Surveying the Many Facets of Agility for the Hybrid Era

Abstract

Agile companies are not uniform. Consequently, agile transformations are conceived broadly, ranging from adopting agile methods and practices in software development teams or functions to building all-encompassing enterprise agility. Moreover, the targeted effects of agility may vary, and the success of transformations and the attainment of agility are measured in various ways. In this paper, based on a recent industrial survey study, we scrutinize holistically why companies want to transform, what types of agility they are aiming at, and how they gauge transformations. The survey data was collected during the COVID-19 pandemic in 2020. Most of the respondents were in large or very large companies in Finland and Sweden in diverse industry domains. The main findings indicate that there are many reasons for companies to transform both to improve external outcomes (fore mostly responsiveness) and to develop internal capabilities (adaptability, organizational learning). Companies seemed to have aims and goals with respect to all types of agility, including business agility. As the nature of transformations and the companies’ aims and goals vary, the transformations follow various means and measures. As a conclusion, for the hybrid era, we advise companies to consider how agility has benefited during the pandemic era, how hybrid work possibly affects the goals for agile transformations and the different facets of agility, and how to sustain agility in hybrid work.