Program Sokongan Kesihatan Mental Dalam Talian: Analisis Keperluan dan Pembangunan

Abstract

The Covid-19 pandemic has been identified as having an impact on the personal mental health including students due to movement control order and its hard for individuals to meet physically for social activities including mental health support services. A virtual support program was identified as the best alternative. Nevertheless, the development of a support program platform requires a preliminary study; to identify the necessary factors and development guidelines based on literature review. This study aims to identify the needs and development of a mental health support portal for university students. A total of 67 articles were identified from Google Scholar database based on combination of keywords that refer to research theme. A qualitative approach and content analysis found that three main factor of virtual mental health support; pandemic situation, technological development, and changing of generation. Analysis showed that, there must be a virtual support program among students. While the design model is requiring as a development guideline. The discussion suggests the implications of study for educational institutions to provide mental health support portals. While the developer needs to use the standard set by a qualified agency. The results also recommend the positive impact of the existence and development of a mental health support portal to the public.