Structured Method for Business Process Improvement

Abstract

Based on the consulting experience in several process improvement projects and existing literature in the area the authors present a structured method to improve an existing process. This removes the ambiguity in identifying the data and information required to analyze a business process and in selection of suitable process improvement pattern. In general two consultants working on same improvement project may not reach the same results. This framework will help in achieving same recommendations consistently. The paper consists of method for analysis of existing process, data and information requirements for process improvement, and an approach to identify business process redesign methods.