Keynote speaker 1: The economics of systems and software reliability

Abstract

Is quality really free? Often, but not in many situations. Are organizations getting the best value for their investments in reliability? Frequently not. If different stakeholders are relying on the system and software for different properties, is there a single reliability metric to manage to? Frequently not. Is reliability affected by decisions on other system and software ilities? Often quite seriously. This talk will review a number of data sources, case studies, calibrated models, and recent research on systems and software ility tradeoffs to suggest ways that can help improve an organization's return on investments in more reliable systems and software.