PERCEPTION OF FAIRNESS OF PERFORMANCE APPRAISAL AND ITS REFLECTION ON ORGANIZATIONAL RELATIONSHIPS

Abstract

The study discusses the employees’ perception of performance appraisal in higher education institutes of Pakistan and the factors that affect the perception of fairness. The sample of the study comprised of 124 participants from the higher educational institutes in of Pakistan. Data was collected through the use of questionnaire designed for this study. The results suggest that effectiveness of the manager, perceived employee-manager relationship, frequency and quality of feedback given to the employee and setting up of clear expectations and goals, reflect positively on the perception of fairness in the performance appraisal system of an organization, thereby providing an insight on the effects of fairness of a performance management system on organizational relationships in the public sector context. The study will help expand organizational relationships for improved productivity and sustainability.