Change management to support institutional amendment of higher education based on Kotter's model

Abstract

Change Management needs to be implemented for all academic communities of Telkom Jakarta Academy, due to institutional changes to be Institute level. This paper aims to support successful change management for shareholders and stakeholders of Telkom Jakarta Academy and Telkom Education Foundation to implement The Jakarta Telecommunications Institute of Technology based on measurement results of five indicators studied (implementation team, Telkom Education Foundations, individuals, leaders, and implementation readiness). The method conducted in this paper is Action Research, where the deep interviews with some chairmen of Telkom Education Foundation are conducted, questionnaire for Akademi Telkom's stakeholder based on Kotter's model guidance in managing Change Management. The results of this reseacrh indicate that there are differences between the five research indicators compared (the implementation team, Telkom Education Foundations, individuals, leaders, and implementation readiness).