A Virtual Switching Model for Improvement of Call Quality in Integrated Communication System

Abstract

Poor voice quality in VoIP models during communication has been a common occurrence which VoIP users experience, this can be frustrating when users cannot communicate efficiently. Most people find it difficult to think straight when they make calls and there is an echo. In addition to this frustration, the caller’s money, time, effort, energy is all wasted without compensation of any kind. Users are also frustrated by not receiving, transmitting or misunderstanding voice messages correctly. Given the need for voice quality in calls, it is of no importance when there is no proper communication. This study aims to reduce the threat of bad calls and improve the quality of voice calls. Nonetheless, we need to raise the filter duration to a high value in some real telecom’s environments with long echo delays. But, because of high computational complexity, it is not efficient in efficiency. In this study, we suggest a solution that uses a computational formula to compensate long echo, delay, packet loss, jitter and noise. The model designed was developed using MATLAB 2019b. This approach demonstrated productivity in terms of both voice quality and system speed.