Application of IT Service Management Platform in Nuclear Power Enterprises Based on ITIL

Abstract

with the rapid development of international strategy of nuclear power enterprises in China, the IT department in nuclear power enterprises has been facing the new challenges with high-speed development of businesses. In order to satisfy the development requirements and provide powerful IT service during the production and operation, IT department had brought ITIL idea and combined the practical condition to establish one set of IT service management platform with perfect function. At present, this platform has been widely applied in many basements of nuclear power enterprises and obtained significant effect.