Multi-Disciplinary Integrated Framework and Architecture for a Human Centered Collaborative Commerce System

Abstract

In recent years, collaborative commerce (or c-commerce) and human-centric systems have been research subjects of keen interest in Web-based technologies and have become a major focus for many organizations. C-commerce provides and supports dynamic collaborative environments over the Internet and other potential public information networks (PINs). It offers many levels of collaborative interactions and enables organizations and individuals to work simultaneously, cooperatively, as well as independently. Of late, it has become increasingly important to integrate human-centered designs in collaborative systems to achieve user-oriented environments. This paper presents human-centered c-commerce system (HCCS), an architectural framework for collaborative commerce with integration of some human aspects. We discuss its framework and describe each component of the proposed architecture. We contend that using an intelligent c-commerce system, such as HCCS, will enhance collaboration between individual users and among organizations, and will provide effective infrastructure to achieve the intended objectives of collaborative work