Variables which affect the ability to cope with changes in IT

Abstract

A survey was carried out in five companies in Norway. The results indicated that age, computer anxiety and locus of control have significant effect on the employees' ability to cope with IT changes, but these variables only explain 3% to 5% of the variation in coping. When the quality of IT and training and the amount of involvement were included, the variables explained 11% to 19% of the variation. This leads to the conclusion that it is important also to look at variables other than individual differences when evaluating the ability to cope with changes in IT.