Impact of high performance work practices on burnout intervened by job overload with respect to a select IT firm

Abstract

Organisations in IT industry are facing cut throat competition and to survive, they must try to distinguish themselves by creating their own niches or images. This is possible only by introducing distinctive managerial approach that enables high performance through people. This research explores the effect of High Performance Work Practices (HPWPs) on job burnout in the context of the Information Technology sector. High performance work practices implemented by the organisation were identified. HPWPs intensifies job load resulting in burnouts. Burnout was measured using its dimensions - emotional exhaustion and professional efficacy. Further, study was conducted to analyse its impact on the employees intervened by job overload. Data were collected from 45 employees through questionnaires. Information on HR practices, overload of job and its outcomes were collected. Factor analyses identified the HPWPs in the organisation. Multiple linear regression analyses were conducted to test the relation. The result shows positive relation between HPWPs and burnout.