An Analysis of the New Employee Onboarding Process in Startup

Abstract

Turnover is one of the factors that can cause the development of a company to be hampered, especially for startup. The high level of employee turnover caused by many things, one of them is employee dissatisfaction. Onboarding process is one of the ways that can be used to introduce the new employee to the culture and work environment so that it can develop job satisfaction and convenience. However, to get an effective result, onboarding process should also be done well and systematically. This paper describes how the onboarding process is done by the startups, especially those that specialize in software engineering. The study used literature review, interview and questionnaire methods. The interview was conducted with the leaders of six startups in Yogyakarta, while questionnaires were distributed to employee in each startup who have worked for about one year. The data of the questionnaire were analyzed using descriptive statistics. Based on the results, it was found that all startups have done the five aspects of onboarding on their new employees. But the average value on these five aspects is below 80%. The lowest average score of 67% is in the documentation aspect. While the lowest sub aspect is a sub aspect of developer-oriented documentation with an average value of 58.22% and this is included in enough criteria.