Assessment of Information Technology Governance Capability Levels and Recommendations Based on COBIT 5 Framework in PT Pertamina Geothermal Energy

Abstract

An organization relies heavily on information technology (IT) to form business strategies, support operational activities, and increase business value and achieve good governance. The governance of information technology is needed along with the role of information technology which getting more important. Therefore, a framework is needed to measure that information technology has been managed appropriately, and that information technology resources are used responsibly. One framework that can be used is Control Objective for Information and Related Technology 5 (COBIT 5). The author conducted research at PT. Pertamina Geothermal Energy uses the COBIT 5 framework to assess the achievement of the capabilities of the information technology governance process in the company. Production data that is not integrated between applications causes problems in the company's business operations. This study uses qualitative data analysis and a reference to the pain point mapping provided in COBIT 5: Implementation to further measure the capability level. Processes that are relevant to the issues raised are EDM02, APO05, BAI01, BAI02, BAI04, and BAI07. The measurement results of the selected process produce an average value of 0.3 from a scale of 5. The results of this study are expected to help the management of PT. Pertamina Geothermal Energy to find out where the position of the capabilities of information technology governance and get input improvements procedures and policies to improve information technology governance.