22 Reducing burden of ambulatory care in adult congenital heart disease to improve health outcomes – a cohort study

L. Coats, B. Chaudhry
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Abstract

Introduction Adults with congenital heart disease (ACHD) are a growing, heterogeneous group requiring lifelong follow-up to detect occurrence of known complications. In contrast to other cardiovascular disorders and chronic conditions, those with ACHD generally remain within the specialist tertiary hospital setting throughout their lives. The costs and burden on the patient of outpatient healthcare are increasingly recognised in the wider healthcare setting. The primary aim of this study was to evaluate present ambulatory healthcare in ACHD for ability to detect clinically relevant problems and consider patient and service provider costs. An additional aim was to define levels of non-attendance. We also summarise clinic activities during the COVID-19 pandemic when a hybrid approach of virtual and face to face consultations were arranged according to clinician perceived priority.Methods The clinic attendances of 100 patients attending the general ACHD clinic, selected by hospital number to minimise bias, were reviewed over a five-year period (1/01/2014-30/11/2019) and the Covid 19 period (23/03/2020-23/07/2021) by interrogation of the electronic patient record. This period represented 1/6 of their total lifetime clinic attendance. Results100 patients (Table 1) were invited to clinic annually. Non-attendance was 10% with 15 patients recurrently non-attending. 80% (459/ 575) of appointments resulted in no decision other than continued review (Figure 1). Electrocardiograms and echocardiograms were performed frequently but new findings were rare (5.1% and 4.0%). Other investigations required separate attendance. Decision-making was more common with higher ACHD AP class and new symptoms. There were 25 elective admissions, and 40 emergency admissions over half following appointments where no notable findings were recorded (Figure 2). Distance travelled to the ACHD clinic, which was supported by six clinical staff, was 14.9km (range 1.6-265) resulting in an estimated 433-564 workdays lost. During Covid 19, 56% appointments were in-person;41% telephone;5% video. Decisions were made at 37% in-person and 19% virtual consultations. Non-attendance was 3.9% and there were 8 emergency admissions. Conclusion The primary purpose of ACHD ambulatory care is surveillance. Despite this, emergency hospital admissions exceed elective hospital admissions. There is a high burden of care for patient and healthcare provider with the traditional outpatient model. The Covid-19 pandemic necessitated provision of ambulatory care in a different way and should encourage development of a new more patient-centred approach to ambulatory care delivery in ACHD.
减轻成人先天性心脏病门诊护理负担以改善健康结局——一项队列研究
成人先天性心脏病(ACHD)是一个不断增长的异质群体,需要终生随访以检测已知并发症的发生。与其他心血管疾病和慢性疾病相比,ACHD患者通常一生都住在专科三级医院。在更广泛的医疗保健环境中,门诊医疗保健患者的成本和负担日益得到认可。本研究的主要目的是评估目前ACHD的门诊医疗检测临床相关问题的能力,并考虑患者和服务提供者的成本。另一个目的是确定不出勤的程度。我们还总结了在COVID-19大流行期间,根据临床医生感知的优先级安排虚拟和面对面咨询的混合方法时的临床活动。方法通过查阅电子病历,对5年(2014年1月1日- 2019年11月30日)和新冠肺炎期间(2020年3月23日- 2021年7月23日)的100例普通ACHD门诊患者的就诊情况进行回顾性分析,以尽量减少偏倚。这段时间代表了他们一生中总诊所就诊次数的1/6。结果每年有100例患者就诊(见表1)。无出勤率为10%,其中15例患者经常性无出勤率。80%(459/ 575)的预约除了继续复查外没有其他决定(图1)。心电图和超声心动图频繁进行,但新发现很少(5.1%和4.0%)。其他调查需要单独出席。当ACHD AP等级较高和出现新症状时,决策更常见。有25例选择性入院,40例急诊入院,超过一半在预约后没有记录明显的发现(图2)。前往由6名临床工作人员支持的ACHD诊所的路程为14.9公里(范围1.6-265),估计损失了433-564个工作日。在2019冠状病毒病期间,56%的预约是面对面的,41%是电话预约,5%是视频预约。37%的决策是面对面的,19%是虚拟咨询。未出勤率为3.9%,有8例急诊入院。结论ACHD门诊护理的主要目的是监测。尽管如此,急诊住院人数还是超过了选择性住院人数。传统的门诊模式给患者和医疗保健提供者带来了很高的护理负担。Covid-19大流行需要以不同的方式提供门诊护理,并应鼓励开发一种新的、更加以患者为中心的门诊护理方法。
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