Nursing staff perception about the quality of health-care system in primary health-care centers in Beni Suef Governorate

Abstract

Introduction Quality of health care is an important component of long-term socioeconomic development. Health-care systems are thus encountering an increased demand for high quality care while the resources they can command from society are decreasing. Primary health care (PHC) aims to prevent disease or injury before it ever occurs. Aim This study aimed to assess nurses’ perception about the quality of health-care system in PHC centers in Beni Suef Governorate. Research design Descriptive cross-sectional design was used. Participants and methods The study was conducted at PHC centers in Beni Suef Governorate. Randomly selected65 (PHC) centers excluding maternal child health centers. The total sample size was 455 nurses of different categories of nursing staff working in the selected 65 PHC centers in Beni Suef Governorate. A self-administered questionnaire for nurses’ perception about the quality of health-care system in PHC centers was adopted from Hassan (2013). Results The highest mean score of nurses’ perception (37.92±6.26) was teamwork formation and its type. The lowest mean score (12.06±2.51) was elements of quality. More than half (51.9%) of the participants had a high perception level of quality health-care system, Also, more than one-quarter (35.8%) of them had moderate perception level while a minority (12.3%) of them had low perception level. Conclusion There was high and moderate perception among most nursing staff in PHC centers. Recommendations Reinforce nurses’ perception toward the quality of health-care system by applying Egyptian guidelines and standards for PHC centers.