The Future of Tourism Guidance in the Scope of Industry 4.0 and Next-Generation Technologies

Abstract

Next-generation technologies such as robotics, the internet of things, artificial intelligence, sensors, cognitive technologies, nanotechnology, quantum computing, wearable technologies, augmented reality, intelligent signaling, and intelligent robots have led the fourth industrial revolution, often referred to as Industry 4.0. With the rapid advance of technology, most people today rely heavily on the internet to get information while traveling anywhere, because the use of technology has deeply penetrated daily life. The internet also makes travel easier and more convenient. For instance, it is possible to plan travel using smartphones and applications and at the same time meet instant travel needs as they arise. Therefore, the aim of this study is to examine tourism guidance within the scope of the super-smart tourists of the future, to determine the usage areas of next-generation technologies in the field of tourism guidance, and to give recommendations for tourism guidance in this regard.