Abusive Supervision

A. Peng, R. Mitchell, J. Schaubroeck
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引用次数: 409

Abstract

In recent years scholars of abusive supervision have expanded the scope of outcomes examined and have advanced new psychological and social processes to account for these and other outcomes. Besides the commonly used relational theories such as justice theory and social exchange theory, recent studies have more frequently drawn from theories about emotion to describe how abusive supervision influences the behavior, attitudes, and well-being of both the victims and the perpetrators. In addition, an increasing number of studies have examined the antecedents of abusive supervision. The studied antecedents include personality, behavioral, and situational characteristics of the supervisors and/or the subordinates. Studies have reported how characteristics of the supervisor and that of the focal victim interact to determining abuse frequency. Formerly postulated outcomes of abusive supervision (e.g., subordinate performance) have also been identified as antecedents of abusive supervision. This points to a need to model dynamic and mutually reciprocal processes between leader abusive behavior and follower responses with longitudinal data. Moreover, extending prior research that has exclusively focused on the victim’s perspective, scholars have started to take the supervisor’s perspective and the lens of third-parties, such as victims’ coworkers, to understand the broad impact of abusive supervision. Finally, a small number of studies have started to model abusive supervision as a multilevel phenomenon. These studies have examined a group aggregated measure of abusive supervision, examining its influence as an antecedent of individual level outcomes and as a moderator of relationships between individuals’ experiences of abusive supervision and personal outcomes. More research could be devoted to establishing the causal effects of abusive supervision and to developing organizational interventions to reduce abusive supervision.
滥用监督
近年来,研究虐待监管的学者扩大了研究结果的范围,并提出了新的心理和社会过程来解释这些和其他结果。除了常用的关系理论如正义理论和社会交换理论外,近年来的研究更多地从情感理论出发,来描述虐待监管如何影响受害者和加害者的行为、态度和幸福感。此外,越来越多的研究调查了虐待监督的前因。研究的前因包括主管和/或下属的个性、行为和情境特征。研究报告了主管和焦点受害者的特征如何相互作用以确定虐待频率。以前假设的虐待性监管的结果(例如,下属的绩效)也被确定为虐待性监管的前提。这表明需要用纵向数据来模拟领导者虐待行为和追随者反应之间的动态和相互作用的过程。此外,学者们扩展了先前专门关注受害者视角的研究,开始从管理者的视角和受害者同事等第三方的视角来理解虐待性监管的广泛影响。最后,少数研究已经开始将虐待监管作为一个多层次的现象来建模。这些研究考察了虐待性监管的群体汇总措施,考察了其作为个人层面结果的先决条件的影响,以及作为个人虐待性监管经历与个人结果之间关系的调节因素。更多的研究可以致力于建立滥用监管的因果关系,并制定组织干预措施,以减少滥用监管。
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