Discord to Support Synchronous Communication in Distance Learning

Abstract

Distance learning is an option for the learning process during the Covid-19 pandemic. Most education providers in Indonesia are still low in understanding and experience in implementing distance learning. Polytechnic of UBAYA Surabaya has implemented distance learning in the two semesters. The learning process that is carried out is mostly the same as face-to-face learning by only modifying how to deliver learning material using information and communication technology such as WhatsApp, email, Zoom meeting, or Google meet. The research was conducted using a narrative research method based on the summary results of students’ feedback about the implementation of distance learning carried out for two semesters. The description in this paper aims to offer alternative solutions to improve the distance learning process’s performance and use Discord software to support effective and efficient synchronous communication to make learning outcomes.