Exploring Key Elements Required for Organizational Trust and the Consequential Impact on Knowledge Sharing within Organizations

Abstract

This paper focuseson the status of organizational trust in Muscatand its impact on organizational learning (OL) which is based on the willingness of employees sharing knowledge gathered through experience to improve organizational performance and sustainable competitiveness [1]. Online structured questionnaire andMicrosoft Excel used to collect and analyze the data showed significant organizational trust exist within organizations including organizational transparency, management style, employees’ welfare and support, and job security. But still, minimalOL and sharing was happening contradicting theories that suggest organizational trust leads to important group collaboration, willingness of employees to share knowledge gathered through their experience and its close link to OL. Lack of compassion and being too controlling at timeswere also raisedas concerns and existing knowledge sharing technological support were also not having much impact. Bringing people together for more effective communications among teams and promoting knowledge sharing culture can lead the way.