Application Of Sugeno Fuzzy Logic In The Determination Of Employee Incentives

Abstract

Suzuya superstore is one of the marketers of human needs products that have various types of products. Suzuya already has several branches in Indonesia which are located in North Sumatra, Aceh, West Sumatra, and Riau. Suzuya was founded in 1983 and currently suzuya already has more than 22 outlets, one of which is in Pematangsiantar. Suzuya superstore Pematangsiantar has employees who are divided into several teams, one of which is the cashier team. The cashier team is the spearhead of the sale of focus items, where the focus item is the flagship product of suzuya superstore Pematangsiantar. The cashier team is also responsible for the sales transaction service process at suzuya superstore Pematangsiantar. The existence of incentives can motivate the work spirit of the cashier team in increasing sales, work speed, and good transaction processing service attitude at suzuya superstore Pematangsiantar. In determining the feasibility of the cashier team receiving incentives at suzuya superstore Pematangsiantar, three variables were used, namely sales of focus items, assessment of work attitudes, and assessment of work speed. Based on the results of processing the cashier team's data using the fuzzy logic algorithm, the Sugeno method, manually and using Matlab software, there was no significant difference. So that Fuzzy Logic with the Sugeno method can be used to determine employee incentives at suzuya superstore Pematangsiantar