ENTROPY IN MANAGEMENT OF BUSINESS PROCESSES

Abstract

Information clarity and order are essential for the successful functioning of an organization. The more information an organization has about the internal and external environment, the higher is the likelihood of its operation, self-survival and development. Optimal management with minimal resources in private and public organizations can be achieved by reducing the entropy of the system. In economics, the term entropy is associated with the extent of uncertainty. Practice shows that the understanding and application of the theory of entropy for the correct handling of the organization management is manifested as an important source of a high level of organization and increasing the efficiency of activities. Entropy factors must be taken into account to run an organization flawlessly.