Quality attributes in telemedicine video conferencing

Proceedings of the 35th Annual Hawaii International Conference on System Sciences Pub Date : 2002-01-07 DOI:10.1109/HICSS.2002.994132

C. LeRouge, Monica J. Garfield, A. Hevner

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引用次数: 71

Abstract

Video conferencing is used increasingly in many telemedicine applications, including medical personnel education, peer consultation, patient education, and direct patient care. Advances in technology and changes in medical care delivery have enhanced the ability to develop effective telemedicine video conferencing systems. Measures of effectiveness for technology systems rely on identified requirements,for system quality. In this research, we propose a comprehensive model of quality attributes for telemedicine video conferencing systems. The quality attribute model is developed from an extensive literature review, direct observations of telemedicine encounters, and structured interviews with telemedicine experts. The model contains four quality attribute groups: Technical, Usability, Physical Environment, and Human Element. Interview citations are used to justify the importance of these individual quality attributes. Both researchers and practitioners can make use of the model to understand, design, and evaluate telemedicine video conferencing systems.

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远程医疗视频会议的质量属性

视频会议越来越多地用于许多远程医疗应用，包括医务人员教育、同侪咨询、患者教育和直接患者护理。技术的进步和医疗服务的变化提高了开发有效远程医疗视频会议系统的能力。技术系统的有效性度量依赖于系统质量的识别需求。在本研究中，我们提出了一个远程医疗视频会议系统质量属性的综合模型。质量属性模型是从广泛的文献综述、远程医疗接触的直接观察和远程医疗专家的结构化访谈中发展而来的。该模型包含四个质量属性组:技术、可用性、物理环境和人的因素。面试引用被用来证明这些个人品质属性的重要性。研究人员和从业人员都可以利用该模型来理解、设计和评估远程医疗视频会议系统。

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Proceedings of the 35th Annual Hawaii International Conference on System Sciences

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