A pragmatic approach to the analysis of marketing adaptation to Russian national culture

Anna N. Tikhomirova
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引用次数: 1

Abstract

There are a great number of transnational corporations operating all over the world. All of them are facing the issue of national culture, and cross-cultural difference is of vital importance. Choosing appropriate marketing strategy assures success or failure on the international market. The concept of culture is very dynamic and requires constant observation. The tasks marketing managers started to deal with became more complex, requiring cultural sensitivity and ability to overcome cross-cultural differences.The research, presented in this paper, attempts to analyze whether national culture affects marketing strategy of international companies. The framework of cultural dimensions developed by Hofstede was taken as a basis for the analysis of Russian national culture. The author resorts to the quantitative approach based on the conducted survey and analyzes data collected in the Russian Federation. At first cultural values were used to identify Russia. Cultural values were measured at the individual level and compared to the previous findings on Russian culture. Analysis of differences in cultural values on the individual level among Russian population has shown that there is some kind of difference between previous findings related to Russia and findings obtained during the research. The level of adaptation was evaluated from the consumers’ point of view. Questionnaire was designed based on the analyzed literature, and obtained data was statistically analyzed with SPSS. Linear regression and correlation analysis were used to prove the hypotheses of the research work. Though Russian national culture was depicted as unique with a great number of peculiarities, in the industries, analyzed in this paper, the connection between marketing strategy adaptation and uncertainty avoidance, and marketing strategy adaptation and dimension of collectivism for fast moving consumer goods was proved statistically.The second stage of the research included the analysis of the empirical evidence of the cultural adaptation of the advertisement of fast moving consumer goods for the Russian consumer. A number of samples were analyzed, and two cases are presented in the paper. The pragmatic approach was used for the analysis of the empirical data.The results of the study add to the theoretical knowledge about the relationship between cultural dimensions in Russia and marketing strategies employed by transnational companies. They also contribute to the knowledge about Russian consumers’ behavior patterns. The framework can be potentially applied to other spheres of professional business in Russia.
从语用学的角度分析营销对俄罗斯民族文化的适应
有大量的跨国公司在世界各地经营。他们都面临着民族文化的问题,跨文化差异是至关重要的。选择合适的营销策略决定了企业在国际市场上的成败。文化的概念是动态的,需要不断观察。营销经理开始处理的任务变得更加复杂,需要文化敏感性和克服跨文化差异的能力。本文的研究试图分析民族文化是否会影响跨国公司的营销策略。霍夫斯泰德提出的文化维度框架被作为分析俄罗斯民族文化的基础。作者在进行调查的基础上采用定量方法,并分析了在俄罗斯联邦收集的数据。起初,文化价值被用来识别俄罗斯。文化价值是在个人层面上衡量的,并与之前对俄罗斯文化的研究结果进行了比较。对俄罗斯人口个体文化价值观差异的分析表明,先前与俄罗斯有关的调查结果与研究期间获得的结果之间存在某种差异。从消费者的角度评估适应水平。在分析文献的基础上设计问卷,用SPSS软件对得到的数据进行统计分析。运用线性回归和相关分析对研究工作的假设进行了验证。虽然俄罗斯民族文化被描述为独特的,有很多特殊性,但在本文分析的行业中,通过统计证明了快速消费品营销策略适应与不确定性规避、营销策略适应与集体主义维度之间的联系。研究的第二阶段包括分析快速消费品广告对俄罗斯消费者的文化适应性的实证证据。对大量的样本进行了分析,并提出了两个案例。运用语用学方法对实证数据进行分析。研究结果增加了关于俄罗斯文化维度与跨国公司营销策略之间关系的理论知识。它们还有助于了解俄罗斯消费者的行为模式。该框架可能适用于俄罗斯的其他专业业务领域。
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