Summarisation of E-Commerce Workers’ Workplace Stress Sources – Current Evidence Analysis and Reflections

Abstract

Workplace stress is a significant issue that needs attention in e-commerce. This article analysed how stress is caused in e-commerce workers (employees and entrepreneurs). Findings show that sources of workplace stress include task nature, behaviour & managerial issues, communication, identity & life, and the grand society factor. Furthermore, the reasons workplace stress can be created in these pathways are tightly associated with higher expectations and requirements of the e-commerce workplace under the influence of external industrial development and more robust work challenges. Finally, this paper also introduces what could be done to relieve the concerning state of workplace stress for e-commerce workers. In general, all 3 relative parties - individuals, work groups, and society all need to make joint efforts and make a contribution by creating a beneficial industrial & occupational environment and take care of employees') mental states.