The Significance of the Interconnectedness Between Bankers and it Experts: the Importance of the Two-Way Communication

Abstract

The article is written for the individuals striving to work, or who have recently been employed by the financial sector, having a bachelor degree in economics, and eager for further professional development. The paper is the result of authors’ many years’ of experience working in the financial sector. The subject of the research are knowledge and skills which bankers should acquire in order to have better direct communication with colleagues who work in information technology (IT) divisions, and furthermore with other relevant stakeholders. The key for good communication between bankers and IT experts is that bankers should know how to define precisely their request. It implies that they should be acquainted with the products banks offer, understand client’s needs, and should be familiar with processes and procedures within banks, functionality of used software and the actual regulation. Thereby, it is important that all request proposals should be considered through the prism of balance sheet and income statement of the bank, in order to understand on time whether the change is necessity or just a matter of prestige in the market. The contemporary market conditions impose permanent need for monitoring innovations in the field of finance and technology in general, long-life learning process, in order to obtain competitiveness in the labour market.