Mobile computing application for industrial field service engineering: A case for ABB service engineers

38th Annual IEEE Conference on Local Computer Networks - Workshops Pub Date : 2013-10-01 DOI:10.1109/LCNW.2013.6758518

W. Tesfay, M. Aleksy, K. Andersson, M. Lehtola

{"title":"Mobile computing application for industrial field service engineering: A case for ABB service engineers","authors":"W. Tesfay, M. Aleksy, K. Andersson, M. Lehtola","doi":"10.1109/LCNW.2013.6758518","DOIUrl":null,"url":null,"abstract":"The increasing digitalization of our daily lives is gaining a new momentum recently in what is called the post-desktop era of computing. This wide spread in digitalization is made possible by the introduction of handy devices specifically of mobile phones, laptop computers, Smartphones, and tablets. This new trend in shaping up technological advancement presents new opportunities for mobile information presentation, processing, and synthesis in different spheres of application such as providing industrial field services engineering support. Industrial field service engineers execute sets of work orders on daily basis plans. These work order executions demand the availability of digital information anywhere anytime to process them faster. This paper presents a scenario where the newly emerging Smartphone features such as augmented reality, audio / video processing, and near field communication sensing can be used to develop a prototype that supports industrial field service engineers in the contemporary field service engineering taskforces. It employs real world use-cases and carrying out quantitative prototype usability test analysis.","PeriodicalId":290924,"journal":{"name":"38th Annual IEEE Conference on Local Computer Networks - Workshops","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2013-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"38th Annual IEEE Conference on Local Computer Networks - Workshops","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/LCNW.2013.6758518","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 7

Abstract

The increasing digitalization of our daily lives is gaining a new momentum recently in what is called the post-desktop era of computing. This wide spread in digitalization is made possible by the introduction of handy devices specifically of mobile phones, laptop computers, Smartphones, and tablets. This new trend in shaping up technological advancement presents new opportunities for mobile information presentation, processing, and synthesis in different spheres of application such as providing industrial field services engineering support. Industrial field service engineers execute sets of work orders on daily basis plans. These work order executions demand the availability of digital information anywhere anytime to process them faster. This paper presents a scenario where the newly emerging Smartphone features such as augmented reality, audio / video processing, and near field communication sensing can be used to develop a prototype that supports industrial field service engineers in the contemporary field service engineering taskforces. It employs real world use-cases and carrying out quantitative prototype usability test analysis.

查看原文本刊更多论文

移动计算在工业现场服务工程中的应用:以ABB服务工程师为例

最近，我们日常生活的日益数字化正在获得一种新的势头，这就是所谓的后桌面计算时代。这种数字化的广泛传播是由于引入了方便的设备，特别是移动电话、笔记本电脑、智能手机和平板电脑。这种形成技术进步的新趋势为移动信息在不同应用领域的呈现、处理和综合提供了新的机会，例如提供工业现场服务和工程支持。工业现场服务工程师按每日计划执行工作订单。这些工作订单的执行需要随时随地提供数字信息，以便更快地处理它们。本文提出了一个场景，其中新兴的智能手机功能，如增强现实，音频/视频处理和近场通信传感，可以用来开发一个原型，支持工业现场服务工程师在当代现场服务工程任务组。它采用真实世界的用例，并执行定量的原型可用性测试分析。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

38th Annual IEEE Conference on Local Computer Networks - Workshops

自引率

0.00%

发文量