Communicability Issues on PaaS Application Development

Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems Pub Date : 2016-10-04 DOI:10.1145/3033701.3033732

R. Brandão, M. Moreno, J. Ferreira, Renato Cerqueira

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引用次数: 2

Abstract

Platform as a Service (PaaS) is becoming a differential product for big technology companies. It delivers hardware, software tools and other resources for application development and hosting, as a service. Its users are developers who need to build and deploy new applications. Besides computational power, PaaS environments (PaaSE) offer services, development tools or even complete apps to be putted together in final applications. These pieces of software can be developed by different parties, presenting a significant challenge from the HCI perspective. Semiotic Engineering (SemEng) views HCI as computer-mediated communication between designers and users at interaction time. In the PaaS context, several designers communicate with PaaSE's users (developers). In this paper, we apply SemEng concepts to analyze diverse software artifacts involved, showing evidence of communication breakdowns between designers and users. Our goal is to provide a better understanding of existing metacommunication processes in PaaSE, offering specific suggestions to emphasize communication boundaries.

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PaaS应用程序开发中的通信问题

平台即服务(PaaS)正在成为大型科技公司的差异化产品。它以服务的形式提供用于应用程序开发和托管的硬件、软件工具和其他资源。它的用户是需要构建和部署新应用程序的开发人员。除了计算能力之外，PaaS环境(PaaSE)还提供服务、开发工具甚至完整的应用程序，以便在最终应用程序中组合在一起。这些软件可以由不同的各方开发，从HCI的角度来看，这是一个重大的挑战。符号学工程(SemEng)认为人机交互是设计者和用户在交互时以计算机为媒介的交流。在PaaS上下文中，几个设计人员与PaaSE的用户(开发人员)进行通信。在本文中，我们应用SemEng概念来分析所涉及的各种软件工件，显示设计者和用户之间沟通中断的证据。我们的目标是提供对PaaSE中现有元通信过程的更好理解，并提供强调通信边界的具体建议。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems

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